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如何通过三大系统,构建员工的核心内驱力 

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如何通过三大系统,构建员工的核心内驱力

发布时间:2020-05-27点击数:341

在团队管理中,内驱力非常重要,此前我们分析了九零后员工的群体特征和离职原因,今天为大家分析,如何通过三大系统,构建员工的核心内驱力,真正把员工的积极性调动起来,让团队充满活力,充满正能量。

我们在日常的管理中也会遇到一些惰性比较强的员工,参与度不是很高,更有甚者,这种问题还会在基层员工之间传染,以至于在团队中形成消极的工作状态,只做本职内工作,本职外的工作就事不关己,高高挂起。

管理者对这些问题是比较头疼的,不管你如何去点燃激发,他都没有太大的反应,这是一个比较棘手的一个管理状况和局面。真正能奏效的方法是激发员工的内驱力,从而改变工作状态。那么要如何操作呢?

我们都知道组织是一个环境,在团队模拟研究方面,西方有一个著名的猴子实验,大致是这样的:

笼子里养着五只猴子,然后在笼子中间挂一个香蕉。猴子因为喜欢吃香蕉,所以就争着去够,但是笼子上安装的喷水器立即喷向所有猴子,如果有哪只猴子试图去够香蕉,则所有的猴子都要遭受被淋湿的痛苦。后来,一旦有猴子蠢蠢欲动想够香蕉,其他猴子便暴打它一顿,到最后几乎所有的猴子都被打过,大家一致认为够香蕉就会带来淋湿的后果。不能试图去碰香蕉成为这个群体中的行为准则,当饲养员用一只新猴子换了一只老猴子之后,新猴子兴趣地去够香蕉的举动立刻被所有的猴子惩罚了,最后饲养员逐一换掉了原来所有的猴子,但是新的猴群中每个猴子都因为试图够香蕉而被暴打过,从此,不能试图去够香蕉成为这个群体中的潜规则。

这个实验说明第一批的猴子自由而活泼,它们按照自己的喜好来办事,但是制度让他们不得不收敛自己的本性,并且不成文地形成了内部生存规则:不许任何成员去碰香蕉。当笼子里全是新猴子的时候,大家依然墨守这不成文的规则,当有人试图去改变的时候必然遭到报复和惩罚。可是后来的猴子群体都没有被淋湿过,大家也不知道为什么不能去碰香蕉,也不知道为什么要维持这个规则,如果没有力量强大、富有说服力的猴群新领导出现并改变规则,那么这个潜规则将永远保持下去。

所以,这个你一旦团队形成一个良性风气,它是可以互相感染的,它是可以互相带动的,而你团队一旦形成那种惰性风气,你会发现,如果你不及时调整的话,也会影响到整个团队。另外我们也发现,有些连锁机构,开办前两个分校做得很好,开办第三个分校就会出现问题,这是采用人治产生的问题,采用科学的管理方法,就不会出现这样的问题了。今天为大家分享的就是采用三大核心系统打造员工的内驱力。

01目标系统

三大内驱力系统中的第一个是目标系统,也是企业管理当中最重要的一个系统。此前刘老师为大家讲过十倍绩效成长,采用的都是目标管理系统方法,员工内驱力与之有什么联系呢?

我们先来看目标管理系统是什么,最简单的是一个目标管理金字塔,它有三个维度,左侧是人的维度,中间是目标维度,右侧是时间维度。

金字塔的塔尖是我们企业的核心战略,对企业来说,每隔三到五年,就要重新做一次核心战略,那么这个核心战略实际上,如果把企业比作一个火箭,他就是咱们企业的一个方向,就是火箭的那个尖朝哪儿飞。所以经常给大家讲到一个企业的目标,一个企业的核心就在这个地方,非常非常的重要,那核心战略这一块,是由谁来设计?是由谁来制定这个蓝图?那他是由我们企业的投资人,最高领导团队来共同制定出企业的核心战略。

当前教育培训行业竞争非常激烈,所以核心战略尽量三年做一次。竞争格局瞬息万变,时间太长我们必要面临新的状况,而且战略一旦制定,就不能动摇,朝令夕改会让整个企业迷失方向。

企业战略目标一旦确立,就需要反复向员工宣导,要讲清楚企业为什么确定这样的使命,企业为什么确定这样的目标?这个目标对于我们企业来说重大的意义在哪里?我们为什么要确定这个方向?我们知道现在的员工不喜欢假大空,所以一定要向他们解释清楚。

我们有的企业定了核心目标之后,,漂漂亮亮做一张海报或是喷绘图,挂到我们的校区里面,挂到我们的会议室里面,甚至挂到我们办公室里面,也不去宣导,也不去讲这背后的原因,或者是说年会的时候,领导上台讲一下,日常的时候我们也都没有去强调去重复,所以,大家当时就很兴奋,过了也就过了。尤其是我们那些新来员工新进员工,新进员工培训当中没有这个企业使命,企业目标企业核心目标包括企业发展方向,所以新员工自始至终都是迷茫的,这样他们的参与度怎么会高呢?

制定战略是一个方向性的问题,所以聪明的投资人会请到顾问去帮探讨,研究,制定出适合企业的核心战略,基层员工所处位置不具备这样的广度和高度,故而不能参与目标制定。但是企业目标与员工密切相关,所以要进行宣导,让他们更好地朝着目标前进。把其中的逻辑理清楚,对企业管理者非常重要。

接下来我们讲这个第二层年度目标,那在这个目标管理金塔当中,最重要的两个层级,一个是年度目标,一个是月度目标,一个年度目标,一个月度目标,那年度目标大家都知道,说我们一般每个企业都有一个年计划,而这个年计划,这个年度目标,我告诉大家一定要严格地根据核心战略目标来做制定这个年度目标。我们一旦谈到目标管理系统,你所有的目标一定是可量化的,可量化可衡量的,就是刘老师辅导过的企业,你们都知道,这个核心战略,我们可能会包含很多个维度,我刘老师在写的这本书叫六维赋能,就是从这个,这个六大维度去去量化我们的核心战略目标。

02激励系统

接下来我们就进入这个激励系统。一般我们谈到企业的激励系统的时候,他其实有很多个维度,比如说这个激励系统,我们可以用用表彰,就是用这种成就感的表彰来作为一种激励,还有,用个人的学习机会,进修机会来作为一种激励,还有给杰出的员工一些带薪的休假来做一种激励,甚至说我们拿经常有些企业为员工提供一些旅行的机会,做一些激励,还有奖金。

就是当游戏我们做及时激励的时候,你比如说我们说是天体试听体验课,当天成交的,这种需要马上激励的,当然是需要到现今的那还有,晋升就是晋级,这肯定是100%,是基地的阿嘉欣,这肯定是,就是调整他的底薪肯定百分百激励的。还有,期权,这也是我们激励系统非常重要的部分,还有一些就是其他的,就是大家一些个性化的一些接地系统,比如说有些企业有这个像华为呀,像腾讯,早期有一些贡献值贡献值,它可以转化为股票,他都是我们激励系统的一部分。

对于一些小的团队,精神激励,还有这种花激励就更要跟得上了,所以最简单的激励老师建议你们用积分,就是你把刚才刘老师讲的所有这些维度其实都可以转化成积分,你可以让员工用积分来换,就是你把它转化成一种形式,换多个维度,这样你就灵活有效的去做。

03晋级系统

好,那接下来讲这个三大内驱力培养这个晋升系统,晋升系统大家都理解,就是员工是需要晋级的,但是,我发现我辅导的这些客户当中大多数,大家在这一块做的不是太好,好像你比如说,比如说我们就说老师这个岗位吧,很多学校都是普通老师优秀老师高级老师那个,顶多加个实习。那就没了,这个职级空间很小,就直接空间太小了,所以,让人没有这种,就是职业上升的空间,跟有些老师一个干了七八年也就升了三级而已。

那这个晋级系统,肯定是跟我们的薪酬也是挂钩的,那不同的职级,他底薪他可能相差,比如说我们的见习期,可能转正期相差可能只是100块钱,到了转正期以后,他比如说三级三星级的教师跟五星级的教师,他可能底薪只差了200块钱,但是这个对于员工来说,他是首先是一种荣誉感,第二个谁不想拿更多的底薪。

大家都知道底薪是员工这样拿的,但是也是老板最不想给的,所以说,我们用积分用kpi的方式让他的这个贡献度跟他的直接相匹配,给他就是底薪做一定的上浮,这个是OK的,这个是OK的,包括我们说像课程顾问这样的岗,我们这个提成跟职级挂钩,就是你职级越高,你的提成比也相对会少。那么这种方式是合理的,因为职级越高的课程顾问意味着他的能力也越强,所以能力越强的人,他创造的价值也越大。

这个方法就是我反复强调的积分挂钩法,就是好用的,能这个快速提高你的管理水平的这个方法。明天我详细大家分解,来给大家分享,那管理水平特别高的,你可以就是你像我在辅导期间智美的时候,我告诉他们kpi加积分双钩法,双钩同时用,会更加确保员工的积极性更稳定度,这样的话你的管理水平就不断的攀升。

好了,那以上,就是三大系统,来这个培养员工的内驱力就分享到这儿了,那么三大系统当中都涉及到了这个积分,那明天给大家来分享。明晚继续跟大家分享,升级后的员工积分。

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Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

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    Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

    Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

    Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

    Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668

    Warning: fwrite(): supplied argument is not a valid stream resource in /data/home/byu2408050001/htdocs/include/library/class.db.php on line 1668
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常见问题


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